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Updated: 22 March 2025
Services
(Residential) Basic Tuning Service – $240
(Residential) Pitch Raise Tuning Service – $300
(Non-Residential) Basic Tuning Service – $340
(Non-Residential) Pitch Raise Tuning Service – $400
Service Call (1/2 Hour) – $100
Hourly Rate – $100
Travel Fee – $50
Evaluation – $250
Expanding Action Brackets Replacement – $950
Keytops Naturals (Vertical) – $1100
Keytops Naturals (Grand) – $1100 + remove action stack
Keytops Full Set (Vertical) – $1400
Keytops Full Set (Grand) – $1400 + remove action stack
Strings
Splice – $100 + Parts + Difficulty
Plain – $100 + Parts + Difficulty
Bass–Universal – $160 + Parts + Difficulty
Bass–Custom – $160 + Parts/Shipping/Tax + Travel
Accessories
Castor Cups (Set of 3) – $30 ($10 each)
Cory Key–Brite (4 oz.) – $10
Pad Treatment (8 oz.) – $15
Dawson String Covers
Hand made from Solid German wool.
Delivery/Installation/Tax/Shipping Included.
(≤ 6'0") – $560/$350 dep ($40 tx/$40 ship/whsle $240)
(6'1" ≤ 8') – $600/$350 dep ($40 tx/$40 ship/whsle $260)
(8'1" ≤ 8'11") – $670/$400 dep ($50 tx/$40 ship/whsle $290)
(≥ 9') – $710/$400 dep ($50 tx/$40 ship/whsle $310)
Generic Templates List
Custom Template Instructions
Piano Life Saver/Dampp-Chaser
Partial System (Vertical) – $450
Partial System (Grand) – $550 + additional rods
Full System (Vertical) – $900+ (Estimate)
Full System (Grand) – $1100+ (Estimate)
H-D – $202 (Includes Tax/Shipping)
48-50A – $138 (Includes Tax/Shipping)
36-38 – $111 (Includes Tax/Shipping)
24-25 – $96 (Includes Tax/Shipping)
Notes
1. Avoid using add-an-outlet, go direct to humidistat.
2. NEVER install a dehumidifier in action area.
Technician Portal (Login: piano.tech, pw: only)
Grand Schematics List (Login: piano.tech, pw: only)
Install Instructions (Login: piano.tech, pw: only)
Warranty Registration (Login: jpiesik, pw: P–––––P––––@––)
Grands Notes
1. Grand: Install humidistat upside down and 1/4" from ribs (allow for soundboard movement).
2. Grand: Install humidistat, top right, two hole vent away from obstructions (allow for free air flow).
3. Grand: Leave clearance on ends of humidistat for 3-plug adapters.
4. Grand: Leave at least 12" from humidistat to dehumidifier rods if possible.
5. Grand: H–2 Install humidistat 6" from tank.
6. Grand: Install plastic tank hangers on outside of baffle.
7. Grand: Install metal hanger rods either: (1) on top of beams, (2) between beams, or (3) below beams.
8. Grand (M&H): Install bent metal hanger rods (sold separately) for Tension Resonator clearance, or when there is not enough clearance from top of beam to ribs.
Verticals Notes
1. Vertical: H–D partial system, install dehumidifier bracket 10" up from bottom board.
2. Vertical: H–2 full system, install dehumidifier bracket 15" up from bottom board.
3. Vertical: H–2 full system, install H–2 humidistat 2" away and 2" above corner of tank.
iRCT
User Manual
iRCT Tuning Notes
The standard "Perfect 12th" tuning may not always be the best choice...
1. Consider OTS 3 for Asian and European pianos.
2. Consider OTS 4 for American pianos.
3. Consider OTS 5 for Baldwin, M&H, and Steinway.
4. iRCT does not allow you to use previously recorded tuning files to recalculate to another tuning style. It is only possible using the most recently calculated tuning.
SAT III
User Guide
Generic Tunings List
Regulation
Grand Procedure
Vertical Procedure
Let–Off Jigs
Edwards Instructions
Spurlock Instructions
Manufacturers Notes
1. Boston: Verticals and grands designed by Steinway. Introduced in 1992. Manufactured by Kawai to Steinway specs.
2. Essex: Verticals and grands designed by Steinway. Introduced in 2000. Manufactured by Young Chang, Pearl River to Steinway specs.
3. Fridolin: Verticals and grands designed by Schimmel. Introduced in 2010. Currently manufactured by Pearl River to Schimmel specs.
4. Steinway Verdigris: 1900–1940. Action parts were dipped in paraffin oil to reduce friction and preserve wood. Noted by presence of green sludge and binding action centers. Consider using FANTISTIK household cleaner.
5. Steinway Teflon Bushings: 1962–1982. New York grands used them, Hamburg did not. Noticeable by presence of squeaking centers or clicking. Not a concern if no symptoms.
6. Steinway Hamburg Grands: Rounded arms, mahogany inner rims, hard pressed hammers, Renner actions, glossy polyester finishes.
7. Steinway New York Grands: Squared arms, black inner rims, soft hammers–lacquered, Steinway actions, satin finishes.
8. Yamaha Ivorite Keys: 1980–1990. Imitation ivory mainly seen on C3 and some larger grands. Noted by yellowed and browned stains that cannot be removed. Typically affects entire keyboard.
9. Yamaha Grey Market Pianos: Grey market pianos were seasoned with a 10-12 percent moisture content and were intended for the Japanese market. Yamaha pianos intended for North America are seasoned at a 4-6 percent moisture content. Grey market pianos typically have two pedals. Used Japanese pianos often get shipped to the United States since there is no market for them in Japan. It's possible that the structural integrity of a Yamaha grey market piano could be threatened as wooden parts lose moisture and dry out in the lower humidity climate of the United States. Yamaha's warnings may be exaggerated about grey market pianos. Thousands have been sold without evidence of an epidemic of problems with them, especially when placed in moderate climates such as San Diego. Yamaha does not provide any warranty, parts or service for grey market pianos. Enter the serial number on the Yamaha website to determine if it's a grey market piano.
10. Expanding Action Brackets (Young Chang, Weber, Wurlitzer, PianoDisc, Cline): 1990–1994. Expanding action brackets on grand pianos due to unstable alloy mix. Symptoms include blocking hammers, unstable regulation, excessive spread (normal is 112.5 mm to 113.5 mm), loose let-off dowels (over adjusted), checking problems, slow or no una corda shift. Brackets can be crumbly and cracks may be evident.
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